Faults without context
A warning code may be visible on the vehicle but disconnected from its usage, operator session, location and recent events.
RAMS IMDS Platform
Know what your MHE needsbefore uptime is lost.
IMDS—Integrated MHE Diagnostic System—connects equipment condition, faults, battery health, usage, impacts, inspections and maintenance history to create a living diagnostic record for every MHE.
Diagnose Earlier. Maintain Smarter. Operate With Confidence.
MHE Diagnostics Command CentreWest DC · Fleet 01 · 14:26Connected
Connected MHE
34
Healthy
27
Attention
05
Critical
02
Selected asset · MHE 04No condition requires immediate action
87Health
MHE 04 · healthy
Reach truck · Fleet 01
Battery SOC / SOH72% / 91%Operating hours4,812 hMotor temperature58 °COpen fault codes00Next service42 operating hCurrent locationAisle 07
Trusted on the warehouse floor
Problem / Current state
Maintenance often starts after
Performance has been lost.
MHE condition data, operator complaints, service sheets, fault codes and usage records rarely create one reliable fleet-health picture.
Reactive maintenance
Intervention begins after a breakdown, missed task or safety concern has already disrupted the operation.
Fragmented service history
Inspections, repair invoices, parts, downtime and technician notes sit across paper, spreadsheets and vendor systems.
No fleet-level insight
Managers cannot easily compare health, reliability, cost and recurring faults across equipment or sites.
What IMDS is
Five data sources
One health record per machine.
IMDS integrates the signals that already exist around your fleet — but never sit in one place — into a single diagnostic record for each machine, and turns that record into condition-based maintenance intelligence.
Machine telematics
Hours, fault codes, load cycles, duty and usage from the equipment itself.
Identity & location
Which machine, which attachment, where it operates and how often.
Visual & impact
Impact and handling context that telematics alone can't see.
Maintenance & work history
Service records, parts, costs and work orders from your systems.
IMDS
Diagnostic engineMachine health score
One comparable measure of condition, per machine and across the fleet.
Predicted needs
What's wearing, what's due and what's likely to fail — before it does.
Condition-based plan
Maintenance timed to real duty, not a fixed interval.
How it works
From equipment signal
To verified maintenance.
IMDS creates a governed diagnostic loop around the MHE asset.
Step 01
Connect
Receive supported onboard, battery, telematics, inspection and enterprise-system data.
Validated asset by assetWhat it will talk to sets the limit
Equipment interfacesConditionFaultsWorkValidating
Equipment interfaces
1/6 validated✓MHE CAN / OEM API22 assets
○Battery systems—
○Telematics—
○Impact sensors—
○OmniBox Edge—
○CMMS—
Core capabilities
Diagnostics, maintenance
And lifecycle in one system.
Move from isolated equipment readings to actionable fleet-health intelligence.
01 · Live diagnostics
See current equipment condition
Compatibility depends on MHE interface and OEM data
Monitor supported fault codes, temperatures, voltage, hours and operating parameters by asset.
02 · Battery + charging health
Understand the energy system
Plan charging and replacement with evidence
Review state of charge, state of health, charging cycles, temperature and configured degradation indicators.
03 · Fault + anomaly detection
Find emerging problems earlier
Decision support — not a substitute for OEM diagnosis
Use configured thresholds and historical patterns to surface abnormal equipment behaviour for review.
04 · Maintenance planning
Prioritise work by risk and impact
Move beyond calendar-only maintenance
Combine condition, operating hours, due service, equipment criticality and available maintenance windows.
05 · Work + service history
Preserve the complete lifecycle
One persistent equipment record
Connect complaints, inspections, faults, parts, labour, downtime, repairs and verification to the MHE.
06 · Fleet health analytics
Compare reliability across assets
See where reliability is being lost
Review recurrence, downtime, failure modes, maintenance cost and availability by model, site or fleet.
MHE 04 · live parameters
!Battery temperature48 °Cthreshold 45 °C
✓Battery SOH91%threshold 80%
✓Motor temperature58 °Cthreshold 90 °C
•Hydraulic pressure168 barthreshold 175 bar
•Operating hours4,812 hthreshold 5,000 h
Capability 01 / 06
Product experience
Move from fleet status
To asset diagnosis.
Select any connected MHE to inspect health, current parameters, fault history, operating context and planned maintenance.
See how IMDS connects the signal to the asset, operating context and maintenance history.
app.rams.digital/imds
ConnectedAvailability
94%
Attention
05
Critical
02
Work orders
09
Fleet health trend · last 30 daysLive + history
30 days20 days10 daysToday
Priority attention
Battery temperatureMHE 04Hydraulic pressureMHE 12Service overdueMHE 09Repeat faultMHE 17
MHE 04 · healthy
87
Battery SOC / SOH72% / 91%Battery temperature38 °COperating hours4,812 hOpen fault codes00Next service42 operating hConditionHealthy
Two high-hour MHEs account for 61% of hydraulic fault recurrence this month.
Outcomes / Business value
Protect uptime without
Losing maintenance control.
IMDS makes equipment condition and maintenance impact visible to operations, engineering and management.
Higher availability
Identify critical conditions earlier and plan maintenance around operational demand.
Serviceable time against scheduled operating demandLess unplanned downtime
Use supported diagnostics and recurrence history to focus preventive action.
Breakdown duration, response and return to serviceBetter asset life
Connect usage, charging, impacts and maintenance quality across the lifecycle.
Repeated diagnostic conditions after closureLower lifecycle cost
Compare recurring faults, parts, labour and downtime before repair-or-replace decisions.
Parts, labour, vendor and downtime cost by assetIntegrations
Connect MHE condition
To the systems around it.
IMDS can combine supported equipment data with operational, visual, identity and enterprise context.
Signals inlive
CANMHE 04 · DTC-B17
BatterySOC 72% · SOH 91%
Telematics4,812 operating h
ImpactMHE 07 · zone B4
CMMSWO-2291 raised
EdgeOmniBox · 34 assets
CANMHE 04 · DTC-B17
BatterySOC 72% · SOH 91%
Telematics4,812 operating h
ImpactMHE 07 · zone B4
CMMSWO-2291 raised
EdgeOmniBox · 34 assets
MHE + edge
Receive equipment signals
MHE CAN / OEM APIsBattery systemsTelematicsImpact sensorsOmniBox EdgeSupported IoT
RT-11 · Reach truck4 sources
WMSDutyHeavy · shift 2
RFIDZoneCold store · A7
CCTVEvidenceImpact clip 14:22
CMMSWorkWO-2291 open
Enterprise + site
Add operational context
WMSERPCMMSCCTVRFIDApproved APIs
Context1/5 layers
Digital TwinPlace
MEPS—
RTSS—
ATOS—
AIMS—
RAMS platform
Build cross-module intelligence
Digital TwinMEPS utilisationRTSS impactsATOS tasksAIMS management
MHE / batteryCondition + fault signals
WMS / RFID / CCTVTask + identity + evidence
Digital TwinLocation + asset context
IMDSDiagnosis + maintenance
AIMS / ERP / CMMSInsight + work + cost
Available parameters, fault-code meaning, data frequency and control actions depend on OEM access, hardware compatibility, validated interfaces and customer permissions.
FAQ
Questions fleet and
Maintenance teams ask.
MHE data availability differs by manufacturer, model, controller and customer access. IMDS compatibility is validated asset-by-asset before parameters or fault codes are used operationally.
Start the conversation
Turn every MHE into a
connected, diagnosable asset.
Connect the equipment. Monitor condition. Prioritise faults. Coordinate maintenance. Verify the repair. Preserve the complete lifecycle history.